Because We Care!
Here at Mini J Accessories, we pride ourselves in providing the best quality products to our purchasers.
All items are quality tested before shipping, and are packaged in secure padded shipping bags for the protection of your products.
Our items are not misleading, and are as pictured on our product page.
We thank you for your support, and hope that you fall in love with your new additions!
Love, Kahlia & Sophie
Our Shipping Policy
How We Do It
Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method estimated price & delivery time:
Australia Post packaging sizes
Free Standard Delivery on Orders Over $25
Delivery delays can occasionally occur. Information about current delay can be found on auspost.com.au.
Shipment confirmation & order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes:
Mini J Accessories is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Mini J Accessories is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently do not ship outside of Australia.
Our Return Policy
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you an exchange. We do not offer refunds on any purchases. If your item is found to be faulty, a replacement item will be shipped to you at no additional cost.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please send any pictures and descriptions of fault to firstname.lastname@example.org, and after proof of purchase, and identification of fault is received and inspected by us, we will send you an email to notify you that we have confirmed a fault. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed, and a replacement will be sent to the same address as originally sent.
Your Data is Secure with Us!
Mini J Accessories is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: name, address, email and phone numbers.
This Personal Information is obtained in many ways including by telephone, email, via our website minijaccessories.com, from media and publications, from other publicly available sources, from cookies, and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Disclosure of Personal Information:
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information:
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information:
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
Mini J Accessories
Love Kahlia and Sophie